REQUEST FOR CHANGE OF LPG SUPPLY HOLDER


To request a change of holder of a LPG supply, you must be the new holder of the supply. Please provide us with some kind of data to locate the current contract (CUPS, meter number installed or current holder's NIF). You will be required to fill in your details for the new contract, to send a copy of your NIF and if payment is by direct debit, proof of IBAN. Once this has been provided, our Customer Service Centre will process the request as soon as possible with the current date. If the date of the change is earlier please direct your query to atencionalcliente@redexis.es in order to process it for another date.
To avoid unwanted estimates, it is important that you provide us with the meter reading on the date of the change (provide digits to the left of the decimal point, without decimals). If you do not provide a reading, it is accepted that the reading for the change of owner will be an estimate, which may result in consumption that has not been billed to the previous customer being included in your bill.

Only one of the fields is mandatory
Mandatory. It can be found on the invoice and its format is ES0000000000000000AA.
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory. Correct NIF/NIE required if used.
Mandatory. Enter numbers only, without spaces or dashes.
Optional, but necessary if you wish to receive e-mail confirmation of the requested action.
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory
Mandatory if the type of payment is direct debit
Do not include decimals.
Only necessary when the billing address is different from the supply point address

Please, attach only files with the format: .PDF, .JPG and PNG, if the format is not one of those indicated, the form will not be processed even if you receive an email that it is being processed

Mandatory
Mandatory if the type of payment is direct debit
Mandatory if you are not the owner